Colesy06 Posted November 18, 2013 Report Share Posted November 18, 2013 Hi there I have been invited to apply for a permenant skilled worker visa 189 on 7th October unfortunately I was out of the country travelling around Australia for 5 weeks so have only had chance to start my application last week. Halfway through applying either the website or my laptop kept freezing so I logged out and forgot to write down the TRN. I have tried numerous times to get onto complete my visa application and clicked on the Forgot TRN link and filled in the relevant details, it has posted that it has allocated my TRN and sent it to my email account which I have not received. Does anyone know an email address on skills select where I can contact them to find out how to get my TRN, my invitation runs out on 6th December. Thanks Quote Link to comment Share on other sites More sharing options...
nikkiwd Posted November 19, 2013 Report Share Posted November 19, 2013 you only get the TRN once you have submitted the application though. You create an account when starting out with a password and a saved i.d, do you have any details of these? were they sent in an email? Quote Link to comment Share on other sites More sharing options...
Colesy06 Posted November 19, 2013 Author Report Share Posted November 19, 2013 Hi there Everytime I try to get into my saved visa application to complete it, it keeps asking for my TRN and password. My friend who has been granted a visa informed me too that you normally dont get a TRN til you have completed it. I've received nothing by email apart from skill select informing me that my invitation will expire on 6th December. I can remember when logging out filling in a password and 2 security questions, I remember the password but didn't write down a TRN. Im getting really stressed and frustrated now, I have found out that if I dont get it in this time I get a second invitation but have no idea how long that will take. Im wishing now I had taken myself away from all distractions and not got so frustrated when it kept freezing maybe then I would of been more observant. Quote Link to comment Share on other sites More sharing options...
beandownunder Posted November 19, 2013 Report Share Posted November 19, 2013 we've had problems with the website too, doesn't seem the best site ever. we did get a TRN though when we went on to apply for the visa. colesy06 I believe the invite lasts 60 days then you get a second invite so I guess that's when you can reapply, good luck, J x Quote Link to comment Share on other sites More sharing options...
owl Posted November 19, 2013 Report Share Posted November 19, 2013 I had the same issue. Do you have a yahoo email account? Apparently there is an issue with yahoo email accounts being able to receive emails from DIAC. I went round the houses calling DIAC but no one could help me so I finally called the complaints/feeback number on the website and they were really helpful and sorted it out for me the next day. The guy I spoke to was called Marcel so if you speak to him he should be aware of the issues. Hope you get it sorted Quote Link to comment Share on other sites More sharing options...
nikkiwd Posted November 19, 2013 Report Share Posted November 19, 2013 our application froze when we started filling it out, the 'apply for visa' link that came with the invite wouldnt let me on again so hubby rang and got the link reset and I managed to get on again and set up the password etc for next time. Have you tried clicking the link that was sent with your invite? Quote Link to comment Share on other sites More sharing options...
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