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Banks & charges


Guest Guest6235

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Guest Guest6235

What a waste a time ringing Santander up asking if they had issues transferring larger sums of money through companies such as HIFX & Moneycorp....she had never heard of them. I said I thought you may of heard of them as you work for a bank....I may aswell of asked my Mum.

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The problem i have with santander is when i set up to do internet banking and money transfers they ask you for your mobile phone number whilst still in the UK, well when i moved to Aus, without thinking and forgetting about santander, i got myself an aussie phone and cancelled my uk contract, then came the problem, when you do a big transfer, they text you a code, you then have to put this code into the online transfer form.......... See the problem, i dont have the uk phone anymore and oh i have tried to fix the problem over the phone to the call centre, but they cant put the +61 into there system yet........ They are working on it, so now i just send the money to my barclays, then send it on again to HIfx

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Guest Guest6235

I might have to send it to my wife's HSBC or do it straight from my original account where my money comes from, it's here I usually forward to santander from. The small amount I did last night went ok.

Edited by Guest6235
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